Warranty Information

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Return Information

OmniCell makes no warranties beyond those of the individual manufacturer.  All warranty and repair issues will be handled between the customer and the manufacturer.

If you feel that a return is necessary, you must call OmniCell Communications for a return approval.  Equipment received without such approval will be set aside without any credits given.

All equipment returned is subject to a 20% re-stocking fee.  Shipping costs cannot be refunded.

Equipment Warranty

All cellular equipment and accessories are covered by the original manufacturer’s warranty for serviceability and workmanship. Specialty Sales & Service makes no warranties beyond those of the manufacturer. Similarly, Specialty Sales & Service does not warrant the coverage area of the cellular service, the type or quality of service provided, nor the monthly rates or fees for such service. It is the purchaser’s responsibility to contract with a cellular service provider for service on all cellular telephones.

It is the purchaser’s responsibility to understand the proper use of the device. Customer service numbers will be provided for the Cellular Wireless Terminal, the Docking Station, and accessories where applicable. The cellular service provider will have a separate customer service number. The customer is free to use any cellular service provider they choose. The customer must ensure, however, that this cellular agent is capable of providing the type of service necessary to allow the equipment to function as designed. Any loss of equipment function due to a change in service provider is the responsibility of the purchaser.

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by Digital Antenna

Digital Antenna, Inc. warrants, Antennas for five (5) years and Cellular Amplifiers, Repeaters and Accessories for one (1) year, that its Products sold hereunder will at the time of shipment be free from defects in material and workmanship and will conform to Digital Antenna’s applicable specifications or, if appropriate, to Customer’s specifications previously accepted by Digital Antenna in writing.

If products sold hereunder are not as warranted, Digital Antenna shall, at its option either refund the purchase price, or repair or replace the product, provided proof of purchase and written notice of nonconformance are received by Digital Antenna within five (5) years or one (1) year of date of purchase and provided said nonconforming Products are, with Digital Antenna’ s written authorization, returned in protected shipping containers. Digital Antenna will pay for transporting the repaired or exchanged product to Customer.

This warranty shall not apply to any Products Digital Antenna determined to have been, by Customer otherwise, subjected to mishandling, misuse, neglect, improper testing, repair alteration, damage, assembly or processing that alters physical or electrical properties.